Contact Us

We have a great team of helpful efficient staff who will be more than happy to answer any questions and also will resolve any issue you may have.

Contact Us – The Wine Dealer

We are always ready to assist you with any inquiries, concerns, or feedback you may have. Whether you're seeking more information about our products, need support with an order, or simply want to share your thoughts, we are fully committed to providing prompt and helpful service.

General Inquiries

If you have any general questions regarding our wine selections, membership programmes, or services, please feel free to email us at info@thewinedealer.co.uk. Our dedicated customer service team strives to respond to your inquiry within 24 hours on business days. Alternatively, for immediate assistance, you can call us directly on 03333 444690 between 9 AM and 6 PM, Monday to Friday. We are always here to ensure your questions are answered quickly.

Order Support

For help with an existing order, such as tracking information, returns, or modifications, please contact our support team at orders@thewinedealer.co.uk. In order to ensure a swift resolution, kindly include your order number along with a brief description of the issue. Moreover, our team will work diligently to resolve any order-related concerns as promptly as possible.

Feedback and Suggestions

We highly value your feedback and continuously strive to improve our services. If you have any suggestions or comments, we encourage you to send them to feedback@thewinedealer.co.uk. Your input plays a key role in helping us enhance our offerings and deliver a better experience for all our customers.

Visit Us

If you prefer a more personal, face-to-face interaction, you are welcome to visit our office at 123 Wine Street, Somerville, UK. However, since visits are by appointment only, please contact us in advance to schedule a meeting. This allows us to ensure that we are fully prepared to assist you during your visit.

Social Media

To stay connected with us, follow The Wine Dealer on social media! We regularly share the latest updates, promotions, and wine-related content on Facebook, Twitter, and Instagram. Engaging with us online ensures you stay informed and connected to everything happening at The Wine Dealer.

We sincerely thank you for reaching out to us and we look forward to assisting you. Our goal is always to make sure that your experience with The Wine Dealer is nothing short of exceptional. Cheers!

And remember if you have any questions do not hesitate to get in touch by submitting a contact form on the contact us page.

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